FAQs

Why are some users in the US not able to load content from ImageKit?

The issue is seen at times for users using a particular ISP. They either get an SSL error or the images don't load. Here is what you can do.

Written by Rahul Nanwani
Updated over a week ago

How does ImageKit calculate the bandwidth consumption for billing purposes?

Billing is based only the final output bandwidth

Written by Rahul Nanwani
Updated over a week ago

How do I get a customer success manager for my account?

Written by Manu
Updated over a week ago

How can I retrieve my original image with ImageKit?

Bypassing ImageKit's automatic optimization and compression to get your original image

Written by Rahul Nanwani
Updated over a week ago

How to bulk upload images in ImageKit?

Written by Manu
Updated over a week ago

How to whitelist requests from ImageKit?

White-listing request from ImageKit

Written by Manu
Updated over a week ago

Can I use PayPal?

Written by Manu
Updated over a week ago

Where to find public, private(secret) key?

Never share your private keys with anyone.

Written by Manu
Updated over a week ago

How long are images and other files cached in ImageKit?

Written by Rahul Nanwani
Updated over a week ago

Image format support in ImageKit for resizing, compression and static file delivery

ImageKit supports many popular image formats for resizing and automatic compression. Apart from that you can deliver static files as it is.

Written by Manu
Updated over a week ago

Can I deliver non-image file formats like .js, .css etc. via ImageKit?

Written by Rahul Nanwani
Updated over a week ago

Does ImageKit compress non-image files?

Use of Brotli and gzip compression for non-image files delivered using ImageKit

Written by Rahul Nanwani
Updated over a week ago